Delivery Information

Shipment Processing Time

At Kaantam, we prioritize efficient processing to ensure you receive your orders on time. Our dedicated team works diligently to dispatch national and international orders within 3 to 5 business days from the date of purchase. Please note that processing times may vary during peak seasons.

Shipping Rates & Delivery Estimates

National Shipping

For our customers within the country, Kaantam offers transparent and competitive shipping rates based on the weight and destination of your order. Choose your preferred shipping method during checkout; our system will provide accurate delivery estimates. Expect your national order to arrive promptly, barring any unforeseen circumstances.

International Shipping

Kaantam is delighted to extend its services globally. International shipping rates are determined by the weight of your order and the destination country. During checkout, choose your preferred shipping method, and our system will provide accurate delivery estimates. International deliveries may be subject to customs processing times, impacting the delivery timeline.

Customs, Duties, and Taxes (International Orders)

When shipping internationally, please be aware that your order may be subject to import duties and taxes imposed by the destination country. These charges are the customer's responsibility and are not included in the order total. We recommend checking with local customs authorities for relevant information on duties and taxes to facilitate a smooth delivery process.

Shipment to P.O. Boxes or APO/FPO Addresses

Kaantam proudly serves customers nationwide, including those with P.O. Boxes or APO/FPO addresses. Our commitment to delivering quality products extends to every corner of the country and reaches even the most unique address types.

Shipment Confirmation & Order Tracking

Once your national or international order has been dispatched, you will receive a shipment confirmation email containing a tracking number. This tracking number allows you to monitor the real-time progress of your delivery, ensuring you stay informed about your Kaantam order every step of the way.

Damages

If your order arrives damaged, regardless of its destination, please get in touch with our customer service team immediately. For efficient resolution, provide clear photos of the damaged items and packaging. We are committed to ensuring your satisfaction with Kaantam products, regardless of your location.

Cancellation Policy

Changed your mind about your order? Whether it's a national or international purchase, don't hesitate to contact us within 2 hours of placing your order for cancellation requests. Once processing has commenced, cancellation may not be possible, but we are dedicated to finding solutions that align with your needs.